A Study into the Motivation of Officers and Junior Staff of the Hong Kong Immigration Department after the Asian Financial Turmoil in 1997
Introduction Change management is basically defined as the formulation and assimilation of change in a methodical process. The major objective of change management is the introduction of innovative means and systems in the work organization. Organizational change is part of and a result of struggles between contradictory forces, also change management practice is related with endeavoring to manage their competing demands. To understand why and how to change organizations, it is first necessary to understand their structures, management and behaviour. According to Burnes (1996) these systems of ideas are crucial to change management in two respects. They provide models of how organization should be structured and managed. Then they provide guidelines for judging and prescribing the behaviour and effectiveness of individuals and groups in an organization. Hardy and Clegg (1996) believe that modern organizations passed by the guild structures and as organizations grew larger, skills beco...