The Impact of the Banking Act 2004 on the Performance of the Banking Industry in Ghana Introduction The world of work and organization has become increasingly demanding and turbulent. There are numerous challenges currently facing by the banking sector in Ghana ( Laulajainen, 2003) . These are globalization, responsiveness to customers, increasing revenue and decreasing costs, building organizational capability, change and transformation, implementing technology, attracting and developing human capital, and ensuring fundamental and long-lasting change. Thus, levels of competition among organizations have increased. As in the banking industry of Ghana, the banking sector are offering different add on services to enhance their competitive advantage despite of the promulgation of Banking Act 2004. Some banks in Ghana offer internet banking, some also offers high interest earnings, some also offer low cash loan, and etc. With this head-to-head battle among banks in Gh...