1.0 Introduction The demography of the workplace is changing and will continue to do so over the years. This condition is known as the workplace diversity. Encarta Dictionary defined diversity as ethnic variety as well as socioeconomic and gender variety in a group, institution or society. Diversity could also mean differences in physical abilities, learning and communication styles. By its very nature, conflict is inherent to diversity. Put simply, diversity is the uniqueness of all individuals. When applied to workplace, these differences can affect and worsen organizational performance. Diversity then is a challenge to many business leaders and managers though it is necessary to note that diversity knows no organizational boundary and limitations and is not positional. As such, diversity can be a problem but also a solution, a detriment but also a benefit and destructive but also constructive. The challenge then is to extract the very essence of diversity and strategically manage it...